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Pre-select offer and/or reward in the app, and scan loyalty code at Kiosk/POS. User decides not to finish order in the Kiosk.

• Kiosk sessions times out and session closes.

• Loyalty points balance of user returns to what it was before the user began the order.

this event is fired:

• Loyalty Transaction Voided

Pre-select offer and/or reward in the app, and scan loyalty code at Kiosk/POS. Payment fails at checkout and/or order fails to inject in the POS.

• Error is shown to guest or operator

• Loyalty points balance of user returns to what it was before the user began the order.

this event is fired:

• Loyalty Transaction Voided

Pre-select offer and/or reward in the app, and scan loyalty code at Kiosk/POS but the reward or offer fails to be added to the kiosk and guest decides to scan a new loyalty code.

• Loyalty points balance of user returns to what it was before the user began the order.

• New scan triggers success confirmation modal in the app

these events are fired:

• Loyalty Transaction Voided

• Loyalty Transaction Created