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To do this, it will be necessary to make some adjustments to both the Sanity and the Loyalty Service so that we can know the value of the service fee, whereas today these systems are only aware of some fees and the value of the product.
You must pay attention to the fact that there are many factors that must be clear for this feature to work in the system, these points will be described in the next topics, but in short, you need to pay attention to whether the market /restaurant you are using has the option of active service fee as well as in sanity the crown points calculation options are configured correctly, this may affect the final calculation because it is necessary to look to which tax and fees will be considered in the final calculation.
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The first validation we need to do is to know if this feature flag has been enabled, it is responsible for enabling the service fee calculation in the user's request. If this feature flag is disabled, no fee calculation will be calculated.
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Enable Get Fees and Discount by Brand | Feature flag responsible for enabling fees calculations. | |
Tiered Delivery Fees | Feature flag responsible for controlling the values that will be used for each fee. |
Code Changes
The final solution was based on the following pull requests:
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https://github.com/rbilabs/intl-loyalty/pull/442/files
https://github.com/rbilabs/intl-loyalty/pull/455/files
INTL - Sanity
https://github.com/rbilabs/intl-sanity-shared-schemas/pull/16
Loyalty
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| title | loyalty-engine-sdk/api.ts - Update Types |
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Deprecated !
https://github.com/rbilabs/intl-whitelabel-cms
Loyalty
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In addition, it will be necessary to make unit tests to validate the solution. |
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CMS - Sanity ( intl-whitelabel-cms )
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Scenarios | Description | Sum |
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The business want to calculate subtotal, tax and service fee | This sum will be based on the values obtained in sanity, for this, the subtotal, tax and service fee options must be activated. | Crown Coins = Subtotal + Tax + Service Fee |
The business want to calculate only subtotal and service fee | This sum will be based on the values obtained in sanity, for this, only subtotal and service fee options must be activated. | Crown Coins = Subtotal + Service Fee |
The business will include the full price | This sum will be based on the values obtained in sanity, for this, all options must be activated | Crown Coins = Subtotal + Tax + Delivery Fee + Service Fee |
The business will not include the full price | This sum will be based on the values obtained in sanity, for this, only subtotal option must be activated. | Crown Coins = Subtotal |
The business will not give crown coins | This sum is equal to 0 and will be based on the values obtained in sanity, for this all options must be deactivated | Crown Coins = 0 |
The business will include the subtotal and service fee with discount | This sum will be based on the values obtained in sanity, for this, only subtotal and service fee options must be activated. | Crown Coins = Subtotal + ( Service Fee - Service Fee Discount ) |
The business will include the subtotal and service fee with feature flag deactivated | This sum will be based on the values obtained in sanity, for this, only subtotal and service fee options must be activated. The feature flag must be turned off. | Crown Coins = Subtotal |
The POS Restaurant dont use service fee integration | This sum will be based on the values obtained in sanity, for this, service fee should not be calculated in loyalty points | Crown Coins = Sanity Values ( ignore service fee ) |
DMP Process
To carry out the test, you must have access to the development environment DMP so that it is possible to change the order to the dropped off status, because loyalty calculations will only be calculated after the order is delivered and confirmed by the DMP. For PLK ES you can use this link: https://euw3-dev-plk-exp-tablet.com.rbi.tools/orders-management
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To check whether the value of crown coins received is valid, we use that every $1 spent is equivalent to 100 crown coins . in ES Market ( This calculation is made by adding the "subtotal" (without the tax charged) + feesis also configurable in the same Sanity page, not always $1 = 100 points for all markets ).
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It should be noted whether the fees were applied to the total value, otherwise, these fees will not be considered in the value of the crown coins. You can find out which fees are enabled in sanity. |
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This issue is already under development, so you just need to confirm that everything is aligned. |
POS fees integration
Currenty airtouch is not supported with service fee because the integration doesn't have the service fee implemented. So for this integration we need to take care in the restaurant that use this POS and disable the service fee calculation in loyalty as well. For this include a text in sanity to advice if service fee is not calculating even the option is enabled.