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Paycomet | Key | Description | Modal Title | Modal Message | Modal CTA | Screen |
---|---|---|---|---|---|---|
102 |
| Operation not allowed for the credit card type | “Payment Declined” | “Your card does not support this payment type at the moment. Please, contact your bank or try another payment method.” | "Change Payment Method” | |
130 |
| Represents an error related to credit/debit card transactions. | “Payment Declined" | “Your card does not support this payment type at the moment. Please, contact your bank or try another payment method." | "Change Payment Method” | |
111 |
| The payment transaction was rejected because the user informed an invalid card CVV. | “Payment Declined" | “The payment transaction was declined. Please check the card name, card number, CVV, expire date and try again.” | "Review Card Details” | |
115 |
| The payment transaction was rejected because card issuer could not validate card owner's identity. | “Payment Declined" | “Sorry, we were unable to “The transaction was rejected because the card issuer could not verify the cardholder's identity. Please authorize payment and try again.”Try again and authorize the transaction with the card issuer in order to proceed” | "Go Back”Back and Try Again” | |
1367 |
| Represents an error when In-Flight offline payments are rejected. An example of occurrence is when the same card has several payments in "flight" at the time and one is finalized, the rest might be denied. | “Payment Failed” | “Sorry, we are unable to process this payment. Please verify the payment in your bank platform or use another payment method.” | "Go Back And and Try Again” | |
1192 |
| Represents an error when the user's IP address is not from an allowed country. Ex.: Iberia payments only allowed from Spain and Portugal. | “Payment Declined" | “It seems you are ordering 're connecting from a different location than our restaurants. Please, update your delivery address or choose the nearest restaurant and try againcountry, and we're unable to process your order. ” | "Change Your Location or Restaurant”Go Back” | |
1202 |
| Represents an error when the number of failed attempts from the same user has been exceeded. | “Order Attempts Exceeded" | “You have exceeded the number of attempts to place an order. Please try again laterin X minutes.” | "Go Back and Try Again Later” | |
1196 |
| Authorization from different country than card issuer, not allowed | “Payment Declined” | “Your payment was declined because it was attempted from a country not allowed by your card issuer“Unfortunately, payments from different country than card issuer are not allowed on this platform. Please use a different card issued in the same country or contact your bank for helpchange your payment method.” | “Change Payment Method” |
Old Methods
Until that migration starts, we will deprecate the methods mapErrorsWithCodes
and parseGraphQLErrorCodes
to prevent the creation of new error flows using the "old" approach, encouraging the adoption of the new model.
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How to use the new error
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modal?
After all these changes, when it’s needed to use the new error modelmodal:
import the useErrorModal
:
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