Order-Level Content → Menu → Modifier Multiplier
Overview
What is a Modifier Multiplier?
Modifier Multipliers the options you can have for each of the ingredients that the brand allows to get modified in each item, they have a PLU related to each of them in a lot of cases but there might be POS exceptions.
These are what you might know as ingredients that are modifiable in each of our items like No Tomato (Sandwich), Regular Tomato (Sandwich), Extra Tomato (Sandwich), Regular Lettuce (Sandwich), Extra Sugar (Coffee), Light Milk (Coffee).
Modifier Multipliers are the options within a Modifier.
Special Note for Modifiers
In the US and Canada, Modifiers will come from an automated sync from MDS. The team will have to create them in MDS before.
In international markets, they will be created with the set up process provided below.
If you are not in the USA or Canada, this guide is for you!
Editing Modifier Multipliers
Modifier
In this space you will link the corresponding Modifier. For example, if you are creating the Modifier Multiplier for No Tomato, you will link the Tomato Modifier.
You need to have already created the Modifier previously
Region
This field is only applicable for USA and Canada, where Modifiers and Modifier Multipliers are synchronized from MDS
Vendor Configs
Very likely, your POS will have a different PLU for all the different options. You will then have to configure the Multiplier section with a correct value, which your POS will multiply to get the right price and quantities.
If your POS shares 1 PLU for all the different modifier multipliers. For example:
No Ketchup: PLU 123
Regular Ketchup: PLU 123
Extra Ketchup: PLU 123
You will need to configure each modifier multiplier here.
In your brand and country Sanity environment, you will see the Service Mode Groups (Pickup and Delivery) and POS used, as well as the Tablet system in place, in case some restaurants use a POS without order injection integration.
In the example above, please note that rPOS will include the PLU of items for all Pickup service modes (Takeaway, Dine-in, Drive-thru, Curbside), whereas rPOS Delivery refers to the PLU of items for delivery only.
For each Service Mode Group (Pickup and Delivery), you will need to configure the correct PLU.
Note that all your modifier multipliers for a specific modifier will have the same PLU. Below, find the example for:
Regular Whopper Patty
Extra Whopper Patty
Both options have the PLU 1010, and the team has defined that Regular is equivalent to 1 patty, whereas Extra is equivalent to 2 patties. When the user selects Regular, the POS will receive information to charge 1x patty. For the Extra option, the POS will receive the information to charge 2x patty.
If your POS uses different PLU for the different modifier multipliers
You will need to add to each modifier multiplier its PLU, the same way you have done for Items or Combos.
In your brand and country Sanity environment, you will see the Service Mode Groups (Pickup and Delivery) and POS used, as well as the Tablet system in place, in case some restaurants use a POS without order injection integration.
In the example above, please note that rPOS will include the PLU of items for all Pickup service modes (Takeaway, Dine-in, Drive-thru, Curbside), whereas rPOS Delivery refers to the PLU of items for delivery only.
For each Service Mode Group (Pickup and Delivery), you will need to configure the correct PLU.
Prefix
This is the name of the selection that the customer will see, associated to the multiplier that you will define right after.
Multiplier
This is the modifier value that the PLU should be effected by.
The POS will multiply your PLU by this multiplier. For example for a Ketchup modifier multiplier PLU:
0 x Ketchup → will result in a price of 0 injected in the POS
0.5 x Ketchup → will result in a price of 0.5x the defined for this multiplier injected in the POS
1 x Ketchup → will result in the price defined for this multiplier injected in the POS
1.5 x Ketchup → will result in a price 1.5x the defined for this multiplier injected in the POS
Note below an example of multipliers and their equivalent prefixes.
Multiplier | Prefix |
|---|---|
0 | No |
0.5 | Light |
1 | Regular |
1.5 | Extra |
2 | Extra (Whole modifier like a hamburger patty) |
Why are there 0.5 or 1.5 multipliers? Shouldn’t it be only integer numbers like 1, 2, 3, 4, etc?
For some modifiers, such as Hamburger Patty, makes sense to rely only on integer multipliers. In fact, you cannot serve half a Hamburger to your guests, or a Hamburger and a half. The only option is to serve full Hamburger Patties, like 1, 2, 3, etc.
However, there are modifiers that can be served in halves. Pick Cheese slices, for example: if your item contains, by default, 2 slices of Cheese, how do you offer your guests the possibility to add 1 extra slice? Well, the above means:
Regular Cheese multiplier = 2 slices of Cheese
Extra Cheese multiplier = 3 slices of Cheese
For the POS to charge the guest correctly, we need to multiply the Regular modifier by 1.5, because in this case each 0.5 is the equivalent to 1 Cheese slice. The same rational can be applied to Bacon slices, Ketchup, Mayo… It will depend on your Menu composition.
The key question: is the modifier you are configuring divisible in halves or whole / indivisible?
Channel Exclusions
Need to show different items depending on the Service Mode Group (Pickup / Delivery) or the platform (Web, Mobile, Kiosk, Google Food Ordering)? This is the place where you can exclude items from being shown to the guests.
