Context (Implemented ticket) → Existing New Market Setup Requirement: NMS-370 → Communication Preferences; merge push and email |
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Requested Feature | Set both | |
Description | Change Updated Agreement / Marketing comms checkbox to also consider marketingPush. Currently, it checks only | |
Purpose | Capture more customer permissions for marketing push too (beside marketingEmail - agreement v2). | |
User problem | Customers need to go to comms preferences and enable push notifications. Long journey to enable push. | |
User value | Customers get push notifications easier. | |
Assumptions | For emails: CRM providers (Braze and Salesforce) are consuming the For push: Existing EMEA CRM providers (not salesforce) consume Sign-up is not calling Salesforce API either. The same treatment needs to be applicable in the sign-up. RBIberia verified that there is no legal issues to handle both push and email in a single checkbox. | |
Not doing | Trigger Email notifications to the customer. Responsible: CRM provider Trigger Push notifications to the customer. Responsible: CRM provider | |
Acceptance criteria |
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