Contents

Overview

Client-side events, also called User Interactions, are triggered by the web, iOS and Android apps. They correspond to, in most cases, interactive UI components or patterns that are visible in the application. These allow us to:

Keep the list of events limited and intuitive.
Create micro funnels based on component-to-component interaction.
Quantify the overall error rate of the application and also the breakdown per flow, page, and component.

Standard events

Typically, user interaction events are named as follows:

Button	The user clicks/taps on a button.
Card	The user clicks/taps on a card.
Checkbox	The user checks/unchecks a checkbox.
Chip	The user clicks/taps on a chip.
Dropdown	The user clicks/taps on a dropdown.
Error	An error is triggered after a user action.
Input	The input field gets focused.
Link	The user clicks/taps on a link.
List Item	The user clicks/taps on an item in a list.
Modal	A modal is displayed to the user.
Navigation	The user clicks/taps on a navigation item.
Number Input	The user clicks/taps on one of the interactive elements of the number input component: minus button, plus button or the number field.
Paginate	The user clicks/taps on the pagination button.
Page View	The user lands on a page (URL).
Radio Button	The user clicks/taps on a radio button.
Segmented Button	The user clicks/taps on a segmented button.
Snackbar	A snackbar is displayed after a user action.
Switch	The user clicks/taps on a switch.
Tab	The user clicks/taps on a tab.
Text Area	The text area gets focused.

Standard properties

See Attributes and Properties to understand what event properties are. User interaction events typically contain the following standard properties:

Label

While the event defines the component, e.g. Button, the label property specifies which button, e.g. Save

Path

The path URL after the domain, e.g. / (home), /menu, /store-locator/service-mode, etc.

Type

Exclusive property

Exclusive for lists to help better differentiate content like different reward cards by tier, or pages where we might have offers mixed with rewards.

Specific events and properties

This section is work in progress. We are currently re-structuring the client-side event documentation to make it clearer and more complete

These pages document specific events that are captured in each page of the RBI apps: