This page is a draft.
This page details the approach to Oracle configuration in both the RBI platform and the POS.
Oracle POS Technical Requirements
Oracle is one of the RBI-approved POS that our franchisees can use in their markets. The following requirements apply:
Uses Oracle Symphony version 19.7 or above.
Uses Simphony Transaction Services Gen2 (STS Gen2) as the cloud service.
Symphony runs locally on the restaurant POS, while STS Gen2 is the cloud component that the POS connects to. STS Gen2 allows orders from the RBI platform to be sent to restaurants.
Oracle Menu Configuration
Oracle Symphony offers multiple ways of configuring a menu. The following guides detail how a menu must be configured to be RBI-compliant.
PLU, Definition Sequence and Price Sequence are the 3 Oracle attributes which we will use to distinguish across different structures, service modes and modifier quantities.
The logic behind the menu configuration is that the combination of these 3 attributes will always lead to a unique PLU for each menu structure For example, a single Whopper for delivery will have a unique PLU.
These are the 3 Oracle attributes:
Attribute | Description | Oracle’s Enterprise Management Console (EMC) Image |
|---|---|---|
Oracle PLU | The Oracle PLU (Price Look-Up codes) is the unique record number that identifies each Menu Item Master. |  |
Definition Sequence ( | Definition sequences are defined in each Menu Item Master and they can change the behavior of the item they’re connected. For example, the same Menu Item Master can be displayed differently in the POS touchscreens and receipts using different definition sequences. Each Menu Item Master can have up to 64 menu item definitions. | |
Price Sequence ( | Price sequences are defined for each definition sequence. Definition sequences can have multiple prices. |  |
In summary, Menu Item Masters contain the Oracle PLU. Each PLU has one ore more definition sequences, and each definition sequence has one or more price sequences.
You can find the menu configuration guides here: Oracle Config - Menu.