Fraud

Owned by Raphael Ferreira Gomes
Last updated: Sept 27, 2023 by Ruani, Andrea
2 min read

  • Fraud rule - rediscuss the problem, rather than jumping into the solution. there seems to be plenty of requests around fraud and we are not even using the fraud prevention provider

Assessment

  1. App current solutions in place, Forter

  2. App's current vulnerabilities and potential points of attack (Diego?)

  3. Analyze historical data for fraud patterns and vulnerabilities (Radu / Iberia)

  4. Benchmark per industry and geography (?)

 

App current solutions in place

BLOCK SIGN-IN WITH IP IN ANOTHER COUNTRY: https://app.launchdarkly.com/intl-guest-app/prod-plk-es/features/enable-block-by-region/targeting

 

Forter

 

Forter results in US

Abuse Prevention Process - Flagging Potential Abuse

Forter fraud scenarios

 

Iberia needs

Topic

Notes

Topic

Notes

Implement specific rules for cash orders to avoid frauds (46% delivery orders are cash)

loyalty scenarios

 

Sort of user segmentation:

  • super users x 12 requests x month

  • first order to guarantee quality

  • issues/tickets opened to highlight on potential frauds

OTP Validation

 

Clientes Gold (DMP)

 

 

  1. Analyze historical data for fraud patterns and vulnerabilities (Radu / Iberia)