Behavior to deleted user

Analyze behavior

Question:

After delete a user, this user will receive email of Braze?

Answer:

Yes, the email of user continue active on Braze.

Here have some evidences about this:

I deleted my user in QA environment, the user is felipepg+crossqa6@ciandt.com.

On Braze, this user continues active, and don’t change anything in your register.

After this, I created a new campaign and I created a rule to get only my user felipepg+crossqa6@ciandt.com, and started the campaign and sent email to me and I received the email.

So we concluded that the behavior is sent campaign to deleted users.

Analyze in code

Front-end Code:

In the front-end code there are this file src/pages/account/account-delete/use-account-delete.ts, and in this file don’t have request for MParticle to call the Braze, so the system just call the back-end for remove the user.

Back-end code:

In the back-end code there are this file src/users/delete-user.service.ts, and in this file don’t have request for MParticle and Braze as well.

Important Topic

In PLK ES the option “Delete Account” not is enabled to all user, only to user with segment Social Signup Test.
So, the users can’t delete your account through the app.