Highlights

OTP code: a countdown timer will be shown that will inform the guest when he can retriger the OTP code message
Digital Operation Portal: It has been enabled the capability to provide the audit trail for pricing and availability changes done by a given user

Applications

Guest Application (Web/iOS/Android)

OTP timer

If enabled, a 1 minute countdown timer will be shown on the OTP input screen, before a customer can request the same code to be resent or a new code to be sent to them.

If disabled, or at the end of the countdown, the “Resend Code” and “Send New Code” options become active.

The intentions of this feature are:

To reduce customer frustration, waiting to receive the OTP code;
To reduce customer frustration from invalidating codes (by requesting too many) and entering the incorrect OTP code.

More details are available here https://rbictg.atlassian.net/wiki/spaces/FTR/pages/4619108433

Digital Operations Portal

User Change History Audit Trail

The Digital Operations Portal now offers a capability to provide the audit trail for pricing and availability changes done by a given user. This capability aims to support franchisees for compliance and audit-related reporting requirements, and help troubleshoot potential issues. An overview of the capability could be seen below. The data retention period for the history of changes is 181 days.
Read further about the User Management capabilities of the DOP in the Franchisee Knowledge Base.