🛠️ Potential Solutions

🧐 Assumptions

We will turn the offer search editable
It cannot take much time to show the offer searched
We have to warn the user when the offer does not exist in the list
It needs to search in the list every offer that contains any part of the name according to what was typed

✅ Proposed Solution

Solution #1

The first solution is allowing the offer name to be editable using a different and when the offer is searched it will look for the offer comparing the name with what was typed.

To do this, you need to use a component that searches for the offer name based on each character typed.

src/components/customer-offers/forms/offer-form.tsx

const searchByOfferName =
    customer?.supportOffers?.filter(
      (offer) => offer?.name && offer?.name?.toLowerCase().includes(offerTemplate),
    );
    
return {
  ...
  <form onSubmit={handleSubmit}>
    <DialogContent>
      <Grid container spacing={2}>
        <Grid item xs={12}>
          <FormControl
            variant="outlined"
            className={classes.formControl}
            error={hasSubmitted && !offerTemplate}
          >
            {searchByOfferName && (
              <Autocomplete
                ...
              )}

✅ Pros:

Quick implementation

Potential Challenges

List here potential challenges that have come across the opportunity definition or from the potential solutions so far.

💰 Cost

Describe any additional cost this solution may imply.

🎛️ Configuration

Include here any configuration required (Sanity, LaunchDarkly flags, etc.) required to enable the solution.

📈 Metrics

Describe the metrics that will be used to measure the solution’s success, as well as how to measure those KPIs.

🗓️ Delivery Plan

Link to the task or list of all the tasks required to deliver the solution, along with its progress.

🧑‍🚒 QA Plan

Testing scenarios. See example /wiki/spaces/EGMT/pages/4080861189.

⚠️ Call-outs

Tip: Document here any improvement or discussion regarding the feature

[Solution] Admin tool - offer assignment improvement