Explain what this how-to article is for. For example, you might write an article to teach people at your company how to set up a corporate email account or file an expense report.

(blue star) Instructions

Create a step-by-step guide:

  1. Only orders under the “New Orders” column can be canceled.

  2. To Cancel an order, open the order detail by clicking the order card:

    1. By clicking the “Cancel order” button, it is required to justify the cancelation by choosing a reason from the list, and then click “Cancel order” button.

    2. The system will ask the password in order to proceed:

    3. A message will be displayed on the screen informing that the order has been canceled. Click “Dismiss” or the X to close the modal screen.

Only at the “New Orders” column is possible to cancel an order.