Best Practices for POS systems:

• Cashiers should ask guests whether they are using Loyalty, at the beginning of an order. Ideally, the POS would help this process by prompting cashiers for the Loyalty ID when a new order starts

• The POS should allow guests to add their loyalty code or scan offers and rewards at any point throughout the ordering process

• Rewards should only be shown in the POS when a guest has logged in with their loyalty account (since they should not be available otherwise)

• When a guest provides their loyalty account, the POS should show the full list of rewards available to that guest