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  • Fraud rule - rediscuss the problem, rather than jumping into the solution. there seems to be plenty of requests around fraud and we are not even using the fraud prevention provider

  • Should we build fraud rules on our platform or integrate with external fraud provider like https://www.forter.com/ ?

  • Talk with  https://www.forter.com/

  • Talk with US (Felix Zhornitsky, US Payment Lead) how they implement fraud controls.

  • Ticket opened by Iberia regarding one of the problems
    IREQ-47 - Getting issue details... STATUS

Assessment

  1. App current solutions in place, Forter

  2. App's current vulnerabilities and potential points of attack (Diego?)

  3. Analyze historical data for fraud patterns and vulnerabilities (Radu / Iberia)

  4. Benchmark per industry and geography (?)

App current solutions in place

/wiki/spaces/L/pages/3749282200

https://rbictg.atlassian.net/wiki/spaces/CPT/pages/3005120676/Forter+Integration+Points#New-Market-Set-Up

/wiki/spaces/~62d96b60807cf6f78caa284d/pages/3959980134

BLOCK SIGN-IN WITH IP IN ANOTHER COUNTRY: https://app.launchdarkly.com/intl-guest-app/prod-plk-es/features/enable-block-by-region/targeting

Forter

 

Forter results in US

Abuse Prevention Process - Flagging Potential Abuse

https://docs.google.com/document/d/1OMaLws85o2C1dGjT_p_nKkZiojMoELeZBiOG59COOXE/heading=h.x5bf9gfs5xoj#heading=h.s6d3dxy2kqfd

Iberia needs

Topic

Notes

/wiki/spaces/IN/pages/4254270051

Implement specific rules for cash orders to avoid frauds (46% delivery orders are cash)

/wiki/spaces/EGMT/pages/4255419305 loyalty scenarios

https://rbictg.atlassian.net/wiki/spaces/MS/pages/4254138454/Popeyes+Spain+-+Loyalty+Comparison+-+Fraud+Assessment#1.-Earn---Kiosk---cash

Sort of user segmentation:

  • super users x 12 requests x month

  • first order to guarantee quality

  • issues/tickets opened to highlight on potential frauds

OTP Validation

Clientes Gold (DMP)

  1. Analyze historical data for fraud patterns and vulnerabilities (Radu / Iberia)

/wiki/spaces/EGMT/pages/4255419305

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