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Items are the single orderable products that will be displayed in the platform, such as Whopper® Burger or Coca Cola Medium.

Oracle Configuration

Ala Carte Items are dishes that can be ordered separately, rather than as part of a set or package. The list includes, but is not limited to sandwiches, beverages and sides.

Menu Item Master

  • Level: Brand Level (Enterprise level/Brand). The reason is to create standardization of the Menu Items across the brand and for all countries and Franchisees.

  • Record Number: Next available Object Number. RBI decided to not use any ranges to divide products by family or by type.

  • Name: The name of the item in English. The Name will be used in the reports.

  • Name 2: Not in use.

  • Name and Name 2 Translations: Set translations for all languages in the same level as the Menu Item Master. The Translations will be used in the reports.

  • Reporting Group: See brand specific Reporting Group standards: /wiki/spaces/IRT/pages/5137399868

  • Major Group: See brand specific Major Group standards: /wiki/spaces/IRT/pages/5135958074

  • Family Group: See brand specific Family Group standards: /wiki/spaces/IRT/pages/5137858606

  • Master Group: Not in use. Set to 0 - none.

  • Effectivity Group: 99999 - Disabled. All Menu Items will be disabled by default. Items can be enabled at country and/or Franchisee level.

Menu Item Definition

  • Level: Brand Level (Enterprise level/Brand). The reason is to create standardization of the Menu Items across the brand and for all countries and Franchisees.

  • Definitions:

    • Sequence 1: In Restaurant

    • Sequence 2: Delivery

  • First Name: Name displayed in workstation, KDS Displays, guest checks, customer receipts, and order device output. Use the Standard Name convention and set the name in English.

  • Second Name: Not in use.

  • Third Name: Not in use.

  • Long Descriptor: Not in use.

  • Menu Item Class: See brand specific Menu Item Class standards./wiki/spaces/IRT/pages/5137760298

  • Print Class Override: 0

Menu Item Price

  • Level: Enterprise/brand/country/<price tier zone>

  • In Restaurant price: Definition Sequence 1 + Price Sequence 1

  • Delivery price: Definition Sequence 2 + Price Sequence 1

  • Manual (non integrated) Delivery Price: Definition Sequence 2 + Price Sequence 2

Sanity Configuration

Item content configurations will be the same as any other POS except for the PLU Mapping (Vendor Configs), for those please refer to the Item page.

For Definition Sequence and Price Sequence fields, you (the operator/FZ) will not need to do item-level configurations in Sanity. Just for your information:

  • Different pricing sequences will be used to distinguish between service modes (e.g. Whopper vs Whopper Delivery).

  • Definition sequence will be kept constant to a value of 1.

  • The same PLU will be used for both service modes.

Service mode

Example PLU

definitionSequence

priceSequence

In-restaurant

1234

1

1

Delivery

1234

1

2

In your brand and country Sanity environment, you will see the Service Mode Groups (In-restaurant and Delivery) and POS used. For each Service Mode Group (In-restaurant and Delivery), you will need to configure the correct PLU. Oracle - In-Restaurant and Oracle - Delivery dropdown needs to be expanded for Oracle PLU Mapping for each service mode respectively:

image-20241126-161648.png

ConstantPLU PLU type will be used for each item with pricing. A ConstantPLU has a one-to-one relationship with a given Product:

image-20241126-162022.png

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