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Overview

The payment page is one of the most critical steps in a customer's purchasing journey.
Any difficulty faced at this stage may result in errors or, even worse, dropouts, directly impacting conversion rates and customer satisfaction.
We recently carried out a technical analysis and identified points for improvement that can reduce possible errors and dropouts.

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This feature has a flag called Enable Processing Payment Splash Screen which should be enabled to be used. Key of feature: enable-processing-payment-splash-screen

PSP’s can enable this feature with this flag: Paycomet, Paymark, Adyen

To enable, this flag please contact your CSM.

PSP’s enabled all the time (There isn’t flag): Cybersource, Checkoutdotcom

For others PSP’s there isn’t this feature.

Paycomet:

  1. Redirect the user when clicking on “Cancel“ inside the popup:

    1.mov

  1. Redirect the user when clicking on the “close button“ in the popup:

    2.mov

  1. Show the splash screen loading on payment flow

    1. Payment with Card (Onetime - First payment)

      10.mov

    2. Payment with Card (Vaulted - Card saved)

      11.mov

    3. Payment with Card (Onetime - First payment)

    4. Payment with Card (Onetime - First payment)

    5. Payment with Card (Onetime - First payment)

    6. Payment with Card (Onetime - First payment)

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