Order-Level Content → Menu → Modifier
Overview
What is a Modifier?
Modifiers are ingredients that the brand allows to get modfied in each item. They have no PLU related to them in a lot of cases but there might be POS exceptions.
These are what you might know as ingredients that are modifiable in each of our items like Tomato (Sandwich), Lettuce (Sandwich) , Sugar (Coffee), Milk (Coffee).
Special Note for Modifiers
In home markets Modifiers will com from an automated sync from MDM. The team will have to create them in MDM before.
In international markets will be created with the set up process provided below.
If you are not in the USA or Canada, this guide is for you!
Editing Items
Name
This is the name of the item that will show in the platform, so must be edited according to your marketing guidelines. In the above examples: Choose a Size and Select Your Size.
Region
This field is only applicable for USA and Canada, where Modifiers are synchronized from MDS
Image
This is the image that is shown for the modifier.
Best Practices Tip
Remember choosing a picture without a background will look better, remove noise, and turn the guest’s focus to the actual purchase 🍔 🍟
Take into account that this picture will be shown in a small size to the guests, so avoid complex images
Image Description
This will be the text for the alt attribute on the image.
Vendor Configs
If you POS uses PLU for modifiers
You will need to configure each modifier here.
In your brand and country Sanity environment, you will see the Service Mode Groups (Pickup and Delivery) and POS used, as well as the Tablet system in place, in case some restaurants use a POS without order injection integration.
In the example above, please note that rPOS will include the PLU of items for all Pickup service modes (Takeaway, Dine-in, Drive-thru, Curbside), whereas rPOS Delivery refers to the PLU of items for delivery only.
For each Service Mode Group (Pickup and Delivery), you will need to configure the correct PLU.
If your POS does not use a PLU for modifiers
You will still need to make some simple configurations.
Please expand the designated Vendor Config and select PLU Type = Ignore.
With this, we are telling the system, which is configured to check the PLU of the modifier, to skip that step and keep injecting the guest’s order.
NCR and Sicom are two famous POS examples that do not include PLUs for modifiers.
Don’t know if your POS has PLUs for Modifiers? Try having a look at our Vendor Configs POS collection in Vendor Config Plu Types.
Specification Number
This field is only applicable for USA and Canada, where Modifiers are synchronized from MDS
Specification Name
This field is only applicable for USA and Canada, where Modifiers are synchronized from MDS