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Document Status

IN PLANNING

Document Owner(s)

Garozzo de Sobral, Wellington Paula Winter

Contributors

 Raphael Ferreira Gomes

High-level estimates Eng. team: include technical discovery, refinement and development.

  • Small (S) - up to 2 sprints (2 to 4 weeks)

  • Medium (M) - 3 to 4 sprints (6 to 8 weeks)

  • Large (L) - > = 5 sprints (10 weeks or more)

High-level estimates Design team: include design planning.

  • Small (S): 1 week

  • Medium (M): 2 weeks

  • Large (L) : > 2 weeks

These estimates do not include QA testing, production release and roll out plan.

Priority

Title

IREQ

Discovery status

CLEAR PENDING INFO

NO DETAILS YET

Description

Stakeholder

INTL Team

(to align with)

Comments

High level estimates Engineering

High-level estimates Design

Status

1

AdminTool Integration with Homeria API for Email Data Synchronization

IREQ-2760

ESTIMATES

Admin Tool now has the ability to update Customers Emails Address. Now whenever an email is updated, Homeria needs to be updated as well. The goal of this change is to update Admin Tool to call Homeria’s Customer Profile Update endpoint passing the new email value.

2

Mandatory parameters Visa/Sibs

IREQ-2758

ESTIMATES

Currently, VISA payments processed through SIBS are at risk. VISA now requires additional customer information to process the payment and SIBS is sending dummy data to make VISA accept the transaction. In this change, we’ll send the correct information to SIBS so it stops sending dummy data.

This has a dependency on the email update from Homeria, needs to align dates to prevent blocks.

3

Integrating Loyalty Data into BookingAll Order Flows

IREQ-2776

ESTIMATES

Currently, the BookingAll platform does not integrate customer loyalty data, preventing the automation of the order pickup process through Mobile Ordering. Customer identification and order sending to the kitchen rely on manual actions by employees.

4

Admin tool - add information of customer tier

IREQ-2380

ESTIMATES

Currently, the Admin Tool does not show the Customer Tier information. This is important for the support team to give adequate support considering the Customer tier. This change will add the Customer Tier to the Admin Tool.

5

Show Order Phone Number in AdminTool

IREQ-2759

ESTIMATES

When an Order is placed the User can provide a phone number different to the one registered in his profile. This phone set at Ordering is never shown in the Admin Tool, so if the User needs support on a different phone the team cannot reach the customer. This change will add the Order Phone Number to the Admin Tool.

6

Ability to audit per store available and unavailable products (DOP)

IREQ-1822

ESTIMATES

Currently, there is no easy way to check which products are unavailable for a given store. This often leads to Store Managers forgetting to make items available again impacting sales.

7

Allow auditing of product deactivation times

IREQ-1826

ESTIMATES

Currently, it’s not possible to know for how long a product is disabled for a given store, this information can help the Operations Team to check for items that should not be disabled for a long time, minimizing impacts on sales due to incorrect configs.

8

Allow massive time updates in RAM

IREQ-1828

ESTIMATES

Ability to configure store open/close times in bulk.

9

Redesign loyalty and offer page in Admin Tool to include more records per page to facilitate the operator job

IREQ-1495

ESTIMATES

Redesign the loyalty and offer page in the admin tool where the operator can have a better visualization of the key info related to loyalty and offers.

10

Show all Order Status on Order History

pending

NO DETAILS YET

Currently, in the Oder History, only Orders in a final status are shown but sometimes the User wants to know about an ongoing Order or an Order that is stuck in a non-final status. This change will make Order History show Order on any status.

11

Show refunded Orders on Order History

pending

NO DETAILS YET

Currently, in the Order History, Users do not know if an Order was refunded or not. Nor all cancelled Orders are refunded and the User can’t check this info. This change will add the refunded information in the Order History.

Capacity Limit

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