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Raise this request on behalf of*: select your project manager from RBI
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Attachment: Any pictures and videos that could be helpful for us to understand what the issue is. You can ignore this if you have recorded a loom.
How do you receive and check content issues?
If you belong to a Franchisee Content Team, you will be added to the receiving list for that market. This means you will be able to access content issues via:
Service Desk - by logging in your account of Service Desk - Content, you are able to see, on the top right corner, requests created by you, and all (where issues raised by RBI’s team will be included).
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Each issue will have dates, status, and a comments sections where you can interact with the different team members and receive updates.
2. Email - you will receive one notification for every issue open for your market