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Transactional emails will be hosted in Braze and shared with guests that interact with your app/website.

There are 4 main types of transactional emails:

  1. Sign-up

  2. Receipt

  3. Cancellation

  4. Refund

Below you can find files with examples for each transactional email. You may leverage them to customize the transactional emails to your market.

Info

You should provide to your RBI tech contact:

  • Content of each transactional email translated to the languages configured for your market

  • “Subject” of each email

  • Subdomain that will appear in “From” (e.g., [noreply]@[transactional].[brand].[market] ("[no reply]" is customizable and can be edited at any time; "[transactional]" is chosen once and cannot be changed again)

View file
name4. Refund.zip
View file
name3. Cancellation.zip
View file
name2. Receipt.zip
View file
name1. Sign-up.zip

...