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Milestones

Info

Assumption that the scope of the Loyalty programme mechanics has been locked as part of Project 1. Define the Loyalty programme

Milestone

Name

Outcome

Work required

How to test

Owner

Status

1

Scope defined

Scope of the project has been agreed between BK DE, Toshiba and RBI

  • Write down and agree scope between the 3 parties

  • Written document outlining the scope of the project (e.g. SOW)

Daniel

Status
colourBlue
titleIN PROGRESS
1

2

Test environment ready

A testing environment has been provided to Toshiba for them to develop and test against

  • Set up Loyalty testing environment in Staging

  • Share credentials with Toshiba

  • Toshiba to confirm they can access and use the test environment

Valentina

Status
colourGreen
titleCOMPLETED

3

Integration developed

Integration from Toshiba POS to RBI Loyalty (via Partner API) is developed and tested in Staging environments.

  • Toshiba to develop the integration

  • RBI to support with questions and issues that might arise during development

  • Toshiba team will have access to both Postman to make integration calls, and testing versions of the apps to test the effects of loyalty calls.

Valentina

Silvia

Training provided

2

Integration tested

Status
colourBlue
titleIN PROGRESS

4

Integration readiness (Staging)

The Toshiba POS > RBI Loyalty integration has been thoroughly tested by the business in Staging and all identified issues have been fixed

  • Set up offers and rewards in Toshiba POS

  • Configure the equivalent offers in Sanity

  • Test that the offers/rewards are working in the RBI app

  • Test that the offers/rewards are working in store (Lab)

  • All testing to be done in the BK DE POS Lab and RBI Staging

  • Selected BK DE people would be given access to the RBI app so that they can test the mobile order flow on their devices

Silvia

BK DE: TBC

Status
titleNOT STARTED

5

Integration readiness (Production)

New version of Toshiba POS (loyalty-enabled) is working in Production in at least one store.

  • Migrate POS offers/rewards from Lab to Production

  • Migrate Sanity offers/rewards content from Staging to Production

  • Toshiba to deploy install the loyaltyLoyalty-enabled version of their POS to in at least one store in production

  • RBI to enable loyalty for specific test users in the RBI apps, to test the loyalty user journey

  • BK DE to conduct testing of the loyalty user journey in Production

  • Selected BK DE people to be given access to Loyalty on the RBI app in Production

  • Test that the configured offers and rewards are working in the app and in-store

Silvia

BK DE: TBC

BK DE: TBC

Status

Silvia

titleNOT STARTED

Info

Note: going live with loyalty will happen on a different project because we need to coordinate Mobile ordering and In-store (Toshiba and all of the Kiosk providers) [insert link]

Detailed activities

Note: we should involve AFL’s in the testing

...

Lock program mechanics

...

Testing in Staging/Lab

  • Set up offers and rewards in Toshiba

  • Configure the equivalent offers in Sanity

  • Test that the offers/rewards are working in the app

  • Test that the offers/rewards are working in store (Lab)

Testing in Production

...

Migrate POS offers/rewards from Lab to Production

...

Migrate Sanity offers/rewards content from Staging to Production

...

dependency

...

Test that the offers/rewards are working in the app (selected users)

...

Open Items

  • Check that we have an SOW or any other agreement with Toshiba

  • Involve AFL’s in the testing

  • Is there any training required? In which milestone(s)?