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Note: Match accounts should follow this. Email is preferable, but customer can change his/her amazon email, hence recommendation is to link accounts using amazon user id and rbi user id.
Business Scenarios
Having accounts in both domains are mandatory to access the exclusive offers.
Bk account? | Amazon Account? | Prime Account? | Draft of the flow | ||||
|---|---|---|---|---|---|---|---|
Yes | Yes | Yes  Only |  In the Amazon page the first CTA is to register/login as Amazon Prime member; once it’s done it will show the same page with a different CTA about “Activate the promotion”. Once in BK and registered/login, only in the first time, customer gets prompted with the consent amazon page. When sign-in flow, he/she is redirected to the offers page. If he/she is Prime, exclusive offers are shown.“Link your account” process. Offers will be displayed in the offer section with a special tag referring to Amazon Prime | ||||
Yes | Yes | No |   When the customer is not Prime, he/she only see regular offers. | No | No | N/A |  When customer doesn’t have any account (BK or Amazon). He can be redirected to Amazon to create an amazon account and BK automatically reuses his/her name and email to prepare BK sign-up flow.the user will be sent to the “Complete Prime subscription page” and the CTA is not going to work until all the data to subscribed are ready |
Yes | No | N/ANo |   When customer only has BK doesn’t have Amazon account, he/she can create an Amazon account, and if he/she uses the same email on both, then he/she automatically goes through the BK sign-in flow | ||||
No | Yes | Yes |  When customer tries to sign-in using an account that doesn’t exist internally, it throws an error message explaining that he/she should sign-up first. Therefore, we can automatically redirect customer to the sign-up page pre-filling his email and name. If he/she is a Prime, then exclusive offers should show up. | ||||
No | Yes | No |  Same of previous flow, but taking into consideration that customer is not Prime, that’s why exclusive offers aren’t shown.has to register in Amazon and activate the Prime subscription before moving to BK and link the accounts. | ||||
No | No | No | When customer doesn’t have any account (BK or Amazon) is mandatory to have both accounts active to link them and access the offers |
Amazon Integration References:
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