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Online Flow
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WL Partnership configuration
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Customer clicks a button in the app within account settings, something like ‘Memberships’
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a) A new section in the menu called “Membership” will be created.
b) Inside the new section, the customer can check the partner name (ex: Amazon)
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and the status (active/not active)
Reference:
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RBI Sanity Studio / Order-Level Content/ Incentives/ Offers/Systemwide Offers/ Systemwide Offer/ Mechanics / Partner Offer (ex: Amazon) :
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2 main sections:
Loyalty offers will be configured in Sanity with a new indicator. So, when getting these offers (Get UserLoyaltyOffers), we should apply the proper filter if the customer is Prime.
a) Possibility to filter target audience
Filter: once there is a filter selected, the people who match filter can have access to the promotion (ex: “Amazon Prime Discount 10%” only visible to guests who have attribute AmazonPrimeActive = true). In this way there is no need assign offers
Filter not configured: offer visible for all users
b) Customize partnership:
Activation / Deactivation
Duration?
) (already existing) Offers setup Mechanics
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FAQ
How we are going to check if a user has lost Prime membership (it should be a reusable process that we can apply for Blue Card and other future partnerships)
Before showing the offers, we should call Amazon (Benefits?) API and validate if the customer is Prime
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How are we going to display the current membership status (especially if we end up having multiple partnerships)
N/A
Will the check we do for status of the membership need to be configurable based on the partner we onboard? How would filters work ?
In Sanity, configure who should see that offer:
If not configured, everyone sees it
If configured, only the people who match filter
For example, “Amazon Prime Discount 10%” only visible to guests who have attribute AmazonPrimeActive = true
How are we going to show Prime-related offers
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It depends on the information coming from API. In the case of Amazon, the Amazon Prime status is shared and there should be a periodic call to check it.
Can the user activate/deactivate the partnership from the app?
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Regarding the offer of the free delivery up to 10€ purchase, a similar offer has been created before? What’s the step-to-step process to setup?