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In this scenario, guests do not pre-select any offers and instead start their journey by scanning their Loyalty code at the kiosk.
Steps | Expected results (Kiosk) | Expected results (RBI app) |
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Guest taps on the Kiosk screen to start a new order |
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Guest opens the Loyalty code page on the RBI app |
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Guest scans the loyalty code |
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Using the Kiosk screen, guest adds items to the basket |
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Guest opens an offer on the RBI app, chooses to redeem in restaurant |
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Guest scans the QR code |
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Guest checks out and pays |
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1.3. Using offer pre-selection
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