Overview

External Offers allow markets to link users to benefits that are outside the App. With this we hope to allow markets to benefit from partnerships that are relevant to their brands and to improve user acquisition in the app.

How does it work?

Burger King

Events

To see the events related to this feature, please refer to:

• External Offer events: https://rbictg.atlassian.net/wiki/spaces/COG/pages/4041605275/Loyalty+Offers+Events+Conversion#Offers

How is it configured?

Lokalise strings

offersExternal

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Sanity Setup

Content will need to be set up in the Feature Invitation Code folder in Sanity (Marketing Content > Features > Feature Invitation Code)

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To turn on the Feature for the specific market and environment ensure the Enable Invitation Code on Sign Up Feature is turned on

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Create an External Offer

1. In Sanity, go to Order Level Content > Loyalty > Offer Configs > Live Offers

Publish Live External Offers List

• Under Content Dropdown configure all the content that will show in the Invitation Code page in the user's Account Section

• Under Modal after Signing Up with Referral Code dropdown, configure the content to show in the modal after a new user signs up using an Invitation code

• Under Modal when user successfully unlocks Invitation Code Benefit dropdown, configure the content to show in the modal after new user unlocks Invitation Code Benefit to show for both existing user and new user

• Under Content, inside the Invitation Code Benefit Challenge benefit, add the content related to the Locked Offer, which will be shown in the offer’s list when the user does not yet meet the challenge requirements.

• Under Mechanics add the Config Challenge the user must complete in order to unlock the Invitation Code on Sign Up benefit

  • More information on Challenges here Challenges

  • It needs to be a Config Challenge given this challenge will only be available for users that use Invitation Code

  • In the config Challenge you can set the rules for the user to unlock the benefit and set what is the benefit (e.g. the below example means that user needs to complete a first order with minimum spend of $10 to unlock an Offer of 50% off)

    • The rule Number of Uses needs to be set to 1, so the Offer benefit only gets unlocked once for the existing user that referred his friend and the new acquired user