External Offers

Owned by Lopes da Costa, Valentina
Last updated: Feb 13, 2024
5 min read

Overview

External Offers allow markets to link users to benefits that are outside the App. Guests are redirected to a partner’s webpage that is not included inside the app. With this we hope to allow markets to benefit from partnerships that are relevant to their brands and to improve user acquisition in the app.

How does it work?

 

External Offers List in the App
User clicks on External Offer

 

Events

To see the events related to this feature, please refer to:

How is it configured?

In order to enable the feature please follow the below steps

Lokalise strings

offersExternal

signUpToAccessOffer

Sanity Setup

There are 2 sections to setup External Offers in Sanity:

  • (1) Create an External Offer

  • (2) Publish Live External Offers List

Create an External Offer

  1. In Sanity, go to Order Level Content > Loyalty > Offer Configs > Live Offers

  2. Click on create inside External Offers folder

  3. When you are in the External Offer document, the Test Only toggle controls whether the External Offer will be visible in Production environment or only lower environments for testing

  4. Image and Background image refer to the image of that External Offer

  1. Title, Subtitle and Description fields show on the External Offer Details page

 

 

  1. Under Button Configuration, Operator can configure the name and path of the first and second buttons in the External Offer details page

Note: the second button (“Terms and Conditions”) is an optional button that can redirect the user to terms and conditions within or outside the app

 

 

  1. If the Authenticated Required Toggle is turned on, users need to be signed into the app to be able to access the offer. If the Authentication Required Toggle is off, users can redeem the offer even when they are logged out

 

 

  1. Under the Content for Unauthenticated Users dropdown, operators can edit Title and Description only for users that are logged out and open an External Offer that is accessible for Signed in Users (this happens when the Authentication Required toggle is On)

 

  1. Under External Offer Modal, operators can edit the Title and Description of the modal that is triggered before users get redirected outside of the App

  1. Under Loyalty Tiers section, operators can select if the External Offer is only available for Tier 2 (Superking Tier) or if they are available for all Loyalty Tiers

Publish Live External Offers List

  1. In order to show the External Offers in the app, operators need to add them to the Live External Offers list under Order Level Content > Loyalty > Offer Configs > Live External Offers

  2. Under the Live External Offers List operators can list in order the External Offers they would like to show in the App.

 

  1. Under External Offer Empty State, operators can configure the Title, Description, Image, Button Text and link show if no external offers are configured