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How do Offers look in the App?

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Burger King

BK.mp4

Popeyes

RPReplay_Final1720621270.MP4

Firehouse Subs

RPReplay_Final1720620992.MP4

What are the different types of Offers available in the App?

• Systemwide Offers – these are global offers that show in the app for all guests

  • explain Upcoming Offers – these are offers that are still not available in the app and will be comings soon to guests

• Config Offers – these are personalized offers that only show to a guest if the offer has been assigned to that specific guest

  • Explain support offers, braze offers, and promo code offers (voucherify)

• Discount Offers – these types of offers are discounts. Discounts can be (1) % or money off in the total cart price or (2) % or money off in a single product.

• External Offers – these are offers that link a guest to an external website promotion

Open question: how to deal with features that impact both loyalty and offers?

• e.g. Redeem in restaurant page and loyalty QR code

• e.g. Offer and reward rulesets that are shared