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This page documents the expected user experience when RBI guests are placing orders using the POS. Part of Loyalty API - In-Store Customer Journey

Info
  • The purpose of these documents is to provide clear explanations of the functional loyalty processes.

  • The screenshots and UI elements are for illustrative purposes only and should not be considered as recommendations.

Tip

Best Practices:

  • Prompt the cashier before beginning an order, if the order will be a loyalty order

  • Allow a customer to add his loyalty code all throughout the ordering process

  • Only show rewards at the POS, when a customer has logged in with their loyalty account

  • When a customer provides his loyalty account, show the full list of rewards in the POS that the guest can choose from

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