...
What It Is: A form of dine-in experience where guests may order directly from their seat, avoiding lining up at the front-counter.
How It Works: In contrast to a traditional in-restaurant dining where customers place their orders at the counter, guests may place their order from the comfort of their seat by scanning a QR code and indicating their table number in the order flow. For guest convenience, a restaurant team member will bring the food to their table, which they need to indicate while placing an order.
Drive-Thru
What It Is: A service mode that allows customers to order and receive their food without leaving their vehicles.
How It Works: Customers drive up to an outdoor menu board and speaker system to place their order. They then proceed to the payment window to pay for their meal, followed by picking up their food at the designated window. This is convenient for those who want a quick meal on the go.
...
Guest select a restaurant, navigate the menu and add items to cart and pay for the order. The order is sent to the POS and prepared by the restaurant.
Restaurants - link to ‘Restaurants’ doc.
POS - link to ‘P&A Management – Configuration’ doc.Menu - link to ‘Menu' doc.Payment Service Provider – link to ‘Payments’ doc.Delivery Service Provider (if store offers delivery) – link to ‘Delivery’ doc.
Next reading
We recommend you continue to the following pages: