Menu - Pricing & Availability Management
- Yildirim, Semih
- Benet, Anton
Pricing & Availability (P&A) management ensures the guests are only able to order menu items that are available, for the correct price configured by you. PLUs (price look-up codes) are utilized to manage P&A in our platforms.
What is a PLU?
PLU stands for price look-up code and is a unique identifier of a product. These are usually 4 or 5 digit numbers and are used by the POS (Point of Sale) to read a product. The POS will hold information associated to each PLU, such as price, or stock, and that is why we need to digitally link each product to its PLU. In essence, it is a bridge between the digital platform and the POS.
For more details on different PLU types and how PLUs are managed per vendor: PLU Management & Configuration
Pricing & Availability - Source of Truth
For menu P&A, the source of truth is either the POS or the Digital Operations Portal (DOP) depending on the integration in your brand/market. While a part of the configuration (mainly PLU definition) is still managed in Sanity via the PLU Management & Configuration , the actual values for the PLUs either come from the POS or the DOP.
Our platform has integrations with the following POS vendors:
NCR
SICOM
Simply Delivery
Oracle TS v2
For new POS integrations, please contact your CSM to manage the project plan viaPOS Orders.
For P&A management via the Digital Operations Portal, refer to Pricing & Availability Management via the Digital Operations Portal.
Next Reading: PLU Management & Configuration