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What It Is: A service mode that allows customers to order and receive their food without leaving their vehicles.
How It Works: Customers drive up to an outdoor menu board and speaker system to place their order. They then proceed to the payment window to pay for their meal, followed by picking up their food at the designated window. This is convenient for those who want a quick meal on the go.
TakeoutPick-up - Click & Collect
What It Is: Ordering food online to be taken out of the restaurant and consumed elsewhere.
How It Works: Similar to dine-in, customers Customers place their order at the counter, but instead of eating inside, they receive their food in a to-go bagonline, however they arrive to the restaurant solely to pick it up at a desired time. They can then take it with them to eat at home, work, or another location.
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Convenient Ordering: Guests can browse the full menu, select items, and customize their orders directly from the app. This eliminates the need to order at the counter or drive-thru.
Order Ahead: You can place your order ahead of time, specifying a pickup time that suits you. This way, your food is prepared and ready when you arrive, helping to skip the line and reduce waiting time.
Customization: The app allows detailed customization of menu items, such as adding or removing ingredients, selecting portion sizes, or choosing specific condiments, just as you would when ordering in person.
Exclusive Deals: Online ordering offers an opportunity to attract the guests with special offers, discounts, and deals that are only available through the app. - To be verified
Payment Options: Payment can be completed within the app using various methods like credit/debit cards, digital wallets and other local payment methods.
Pickup Options: Depending on the restaurant, you can choose how to receive your order—whether by picking it up inside the restaurant, at the drive-thru, or even curbside.
Order History and Favourites: The app keeps track of your past orders, making it easy to reorder your favourite meals with just a few taps.
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Guest select a restaurant, navigate the menu and add items to cart and pay for the order. The order is sent to the POS and prepared by the restaurant.
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