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Guest Checkout - Refunds
As a support tool user you are able to perform refunds via Support Tool for guest orders as normal. Please keep in mind that can refund guest orders, but you will not be able to search for a guest order using customer the guest’s email address and you will not be able to access a user profile.
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At the frontend is one dependent flag - enable-move-signup-after-cart
that needs to be turned on.
Translations
(Lokalise strings specific to Guest Checkout):
payWithCreditCard
payWitPaymentChequeGourmet
choosePaymentMethodOption
payWithPaymentSodexo
payWithPrepaidCard
payWithBlik
payWithIdeal
signUpOrGuestToContinueDisclaimer
continueAsAGuest
Analytics
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You may monitor performance by filtering eCommerce Purchase events by an attribute guestID
or by event property Is Guest Order
:
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You should set the following targeting end enable flag:
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Cross-selling
You may read more about cross-selling and add-on options here.
Maximum Checkout Amount
If you wish to apply a limit to the order value with which a guest is allowed to checkout please contact your CSM to configure the following flag:
CheckoutLimitOverrideCents.
You may also wish to set up a maximum and minimum for your catering order which can be achieved by configuring the following flags:
CheckoutCateringLimitOverrideCents
CheckoutCateringLimitOverrideCents
please contact your CSM to consult your request.
If you wish to set a delivery minimum for your orders please contact your CSM to configure the following flag:
checkoutDeliveryMinimumOverrideCents
check whether max exists?…
Maximum Cash Limit
If you wish to limit the maximum allowance for cash orders you can do so by contacting your CSM to configure the following flag
checkout-cash-price-limit
How to adjust the format of the customer facing order number?
This order number is sent to the POS and also will be visible on the confirmation page.
If you wish to adjust a format of the order number in the order-confirmation page, for example it has to start with 'APP' or '<some digit>'), so that the numbers won't clash with other orderservice modes (POS / 3rd party delivery), you may contact your CSM to configure a number of attributes in the
format-order-number-variations
flag. Here's some explanation of each attribute available:"maxValue": 999, // this means the orderNumber goes up to 999 before reseting to 0
"padString": "0", // this means the number 23 will be shown as 023
"prefix": "APP", // this is string before the number
"targetLength": 3 // this means we want 3 digitsSo under the above configuration, the orderNumber
'1' => 'APP001'
'23' => 'APP023'
'997' => 'APP997'
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