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Outline

Overview Oracle
- PLU vs priceSeq vs defSeq
- System Requirements:
  - Symphony Transaction Services Gen2 (STS Gen2) https://docs.oracle.com/en/industries/food-beverage/simphony/omsstsg2api/index.html
Menu Configuration
- Item
  - Sanity guide
  - Oracle guide
- Modifiers
  - Sanity guide
  - Oracle guide
- Combo
  - Sanity guide
  - Oracle guide
- Reward
  - Sanity guide
  - Oracle guide
- Offer
  - Sanity guide
  - Oracle guide
Price & Availability changes
- Availability
  - Menu item availability on a store-level is the same per service mode – availability for pick-up and delivery is the same.
  - Oracle guide – how to set item as (un)available
- Change item price
  - Oracle guide – how to change item price
- POS changes in P&A take around 30min to be reflected in the STS cloud. A manual update can be forced using the “Update” button in the POS [include picture].
Order firing
- We use pickupTime to schedule future orders. pickupTime indicates the time requested for the order to be collected.
- Oracle adds prep time to the pickupTime. Franchisees must add a prep time value for serviceLevelTime in Oracle.
Order cancelation
- Restaurants cannot void online orders at the POS because Oracle does not inform our platform of voided orders.

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