...
Challenges
Activations And Redemptions
Completions and Partial Completions
for Product Challenge_- Incremental AUV -(Total Units CW- total units PW)/RRAMI - for anyone who completed or partially completed
For Freq Challenge - Incremental traffic lift PRPD
Freq Day part - Incremental Daypart Traffic lift PRPD
Product Chal - First-time buyers - % of completed or partially completed guests who bought the product for the first time / all guests who participated in the challenge
Of the guests who bought for the first time - how many of them bought the item again after a month
for freq chal - whats the post month freq lift
For freq Daypart - post month daypart shift
Incremental $ ( cheque, freq and sales per guest) - for completed
ROI - total incremental $ / total points are given out ( conv to$)
We do all the above by Guest Segment
<New Occasion/ Behavioural Shift > Weekend Offers/ Churned Guest Offer/Dinner Offer
The reason they are linked together is because the strategy is for guests who are not coming in to come in
you can come in without the incentive, with the incentive and not at all for that week even if you are targeted, Vs control
Activations and redemptions
Traffic lift from each of these offers PRPD
Incremental Dollars - per guest and total, Totsl incremental sales per rest per day
For Weekly Execution, we do Test Vs control PW, CW lift
For internal We do all calc, test vs control offer vs non-offer and PW vs CW
post-analysis. - What happens to their Visits one month post the redemption
CRM Metric To be explored
Spend/Get
Activations and redemptions
and metrics that we Measure for each campaign
What is the intention of the test?
Is to see points offer vs $off offers
2X is better than 3X - ROI , Redemption
Spend/get - how much spend lift WOW