Workstream | Opportunity | Description | Timeline | Owner | Status | Next Steps | ||||
|---|---|---|---|---|---|---|---|---|---|---|
KioskKIOSK | Lock Open Coupons | Change kiosk visual for open coupons (eg. adding phone icon) to encourage app download and sign-ups, without damaging coupon sales. | April | Comms | Boost POP execution | April | Crew | BK DE / Tillster | Discussion ongoing | BK DE to confirm appropriate setup for open coupons and provide guidance to Tillster. |
COMMS | Boost POP execution | Guarantee perfect execution of materials in-store. Potentially organize tour with District Managers to verify execution checklist. | April | BK DE / Digital | Discussion ongoing | BK DE & Digital to create checklist and define execution plan. | ||||
CREW | Reinforce Training | Reinforce training with of crew members. Highlight difference between loyalty program and coupons and provide guidelines for app download and sign-up. | AprilCrew | BK DE / Digital | Discussion ongoing | BK DE to confirm possibility to reinforce crew training. | ||||
Hosting | Start active hosting from crew members. | April | BK DE / Digital | Discussion ongoing | BK DE to confirm feasibility in-store. | |||||
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