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Oracle is one of RBI’s approved Point Of Sale (POS) systems. This is the parent page for Oracle Configuration, which details how menu structure and other settings should be configured. Documents in this section are meant to be used by operators who are responsible for setting up menus on Oracle POS and Sanity. |
Contents
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Outline
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Overview Oracle
PLU vs
priceSeqvsdefSeqSystem Requirements:
Symphony Transaction Services Gen2 (STS Gen2) https://docs.oracle.com/en/industries/food-beverage/simphony/omsstsg2api/index.html
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Menu Configuration
Item
Sanity guide
Oracle guide
Modifiers
Sanity guide
Oracle guide
Combo
Sanity guide
Oracle guide
Reward
Sanity guide
Oracle guide
Offer
Sanity guide
Oracle guide
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Price & Availability changes
Availability
Menu item availability on a store-level is the same per service mode – availability for pick-up and delivery is the same.
Oracle guide – how to set item as (un)available
Change item price
Oracle guide – how to change item price
POS changes in P&A take around 30min to be reflected in the STS cloud. A manual update can be forced using the “Update” button in the POS [include picture].
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Order firing
We use
pickupTimeto schedule future orders.pickupTimeindicates the time requested for the order to be collected.Oracle adds prep time to the
pickupTime. Franchisees must add a prep time value forserviceLevelTimein Oracle.
Order cancelation
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