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Order-Level Content → Menu → Combo
Overview
What is a Combo?
Combos are a unique combination of items defined by one PLU.
These are what you might know in the restaurant as Meals, for example Medium Meal (Burger + Medium Fries + Drink) or Large Meal (Burger + Big Fries + Big Drink). In the digital landscape, we call them Combos.
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Ensure naming is consistent across all different combos so strcututee structure is always the same |
Internal Name
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This is the description for the combo once it is clicked on, highlighted in red below.Artiaga, Patricia I can’t see where this description appears 🆘 . do you know?. This description only appears if the combo is not part of a Picker , otherwise the Picker description will show.
Image
This is the image that is shown for the picker.
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Followingly, the examples defined for our Impossible Whopper Medium Meal.
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Combo Sides - If your POS vendor is NCR you will need to create a marker item.Medium Combo Sides - what sides do you want to sell with your Medium Combo? In our case, we are selling the Medium Calssic Fries, and the Medium Onion Rings, defaulted to the Fries, which our guests tend to prefer 🍟
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Medium Combo Drinks - what drinks do you want to sell with your Medium Combo? In our case, we are selling the usual drinks our guests love, defaulted to the famous Medium Coca-Cola 🥃
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Marker Items
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Combo Sides - If your POS vendor is NCR you will need to create a marker item, which is an additional plu NCR needs in order to successfully inject the order. In order to set this up correctly,you will need to create an item in MDM called combo item. Once created the sync will bring the item to sanity and you will need to configure it with a plu given to you by NCR. From there, the item will need to be added in a comboslot to be able to inject it with the combo. |
Channel Exclusions
Need to show different items depending on the Service Mode Group (Pickup / Delivery) or the platform (Web, Mobile, Kiosk, Google Food Ordering)? This is the place where you can exclude items from being shown to the guests.
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For easiness of explanation, all the other selections you can make throughout the Items file have been grouped in this part of the guide.
Promotion Artiaga, PatriciaIs Offer Benefit? must be on ONLY when the combo needs to be added as a benefit for Loyalty Offers, in other cases, keep it off
Hide Main Item Description is used to hide the combo description if on
Label as Per Person: This is used for Catering for Tim Hortons Canada
Show in Static Menu will allow displaying the item in the Static Menu, before a Service Mode or store is selected. This is the equivalent to your National Menu, but it does not mean all of the items are available for purchase for Delivery or Pickup, for example.
Force Modifiers to Bottom indicates if the modifiers for the main Item (the Impossible Whopper sandwich in this case) and any combo Slots (modifier options for that item, such as Ketchup, Mayo, etc.) should be dropped down and displayed after all combo Slots instead of directly under the item/combo Slot they pertain to. Artiaga, Patricia with menu redesign this is gone right? - yep
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Unused InformationYou might see additional fields in this document that are not part of this guide. If that’s the case, please disregard them as they are not needed for your Menu setup. |