Guest downloads the app or opens the web app on their device’s browser

Guest does not create an account and goes to their offer’s list

Guest chooses an offer and clicks on “Redeem In Restaurant”

Guest sees modal explaining that offer code will only be available for 15 minutes

Guest goes to a Kiosk or Cashier at the front counter or at drive thru and scans / inputs their offer code

Guest adds other items to the cart and checks out in the Kiosk or Cashier at the front counter or at drive-thru

At the kiosk, guest scans or inputs offer code in the coupon section and unlocks offer

Guest adds other menu items in the kiosk to the cart

Guest checks out and pays for order at the kiosk

If Loyalty is active, guest sees updated loyalty points in the app

Guest downloads the app or opens the web app on their device’s browser

Guest creates an account (in markets that have open offers or guest checkout available, this step can be skipped)

Guest either:

• Chooses an offer(s) and clicks on “Redeem In Restaurant” OR

• Accesses the “My Code” page to access their loyalty code (only available if Loyalty has been activated)

Guest goes to a Kiosk or Cashier at the front counter or at drive thru and scans / inputs their loyalty code

Guest adds other items to the cart and checks out in the Kiosk or Cashier at the front counter or at drive-thru

At the Kiosk, guest sees page to sign in to loyalty by scanning or inputting loyalty code

Once guest scans or inputs loyalty code, guest receives a successful confirmation modal in the app

Guest adds other menu items in the kiosk to the cart

Guest checks out and pays for order at the kiosk

If Loyalty is active, guest sees updated loyalty points in the app