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Milestones

Assumption that the Loyalty programme mechanics has been locked as part of Project 1. Define the Loyalty programme

Milestone

Name

Outcome

Work required

How to test

Owner

Status

1

Scope defined

Scope of the project has been agreed between BK DE, Toshiba and RBI

  • Write down and agree scope between the 3 parties

  • Written document outlining the scope of the project (e.g. SOW)

Daniel

IN PROGRESS

2

Test environment ready

A testing environment has been provided to Toshiba for them to develop and test against

  • Set up Loyalty testing environment in Staging

  • Share credentials with Toshiba

  • Toshiba to confirm they can access and use the test environment

Valentina

COMPLETED

3

Integration developed

Integration from Toshiba POS to RBI Loyalty (via Partner API) is developed and tested in Staging environments.

  • Toshiba to develop the integration

  • RBI to support with questions and issues that might arise during development

  • Toshiba team will have access to both Postman to make integration calls, and testing versions of the apps to test the effects of loyalty calls

Valentina

Silvia

IN PROGRESS

4

Integration readiness (Staging)

The Toshiba POS > RBI Loyalty integration has been thoroughly tested by the business in Staging and all identified issues have been fixed

  • Set up offers and rewards in Toshiba POS

  • Configure the equivalent offers in Sanity

  • Test that the offers/rewards are working in the RBI app

  • Test that the offers/rewards are working in store (Lab)

  • All testing to be done in the BK DE POS Lab and RBI Staging

  • Selected BK DE people would be given access to the RBI app so that they can test the mobile order flow on their devices

Silvia

BK DE: TBC

NOT STARTED

5

Integration readiness (Production)

New version of Toshiba POS (loyalty-enabled) is working in Production in at least one store.

  • Migrate POS offers/rewards from Lab to Production

  • Migrate Sanity offers/rewards content from Staging to Production

  • Toshiba to install the Loyalty-enabled version of their POS in at least one store

  • Selected BK DE people to be given access to Loyalty on the RBI app in Production

  • Test that the configured offers and rewards are working in the app and in-store

Silvia

BK DE: TBC

NOT STARTED

Note: going live with loyalty will happen on a different project because we need to coordinate Mobile ordering and In-store (Toshiba and all of the Kiosk providers) [insert link]

Open Items

  • Check that we have an SOW or any other agreement with Toshiba

  • Involve AFL’s in the testing

  • Is there any training required? In which milestone(s)?

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