In order to activate order injection in the POS of each restaurant, you will have to turn the stores on. For that, you will need to submit one document to GBS - please use the document below as a template (you will have to replace the information):
How to submit request to GBS
Tag the PM in your project + Kumar S, Mohan mkumars@rbi.com + GBSRequest@rbi.com
Add in the Subject Line - O2C FCM turn the stores on “Brand + Country” Prod
Example: O2C FCM turn the stores on - BK Germany Prod
As body of the text please write the following
Hi Team,
Hope you are doing good, I would like to open a ticket to upload the file attached in this email to MDM Prod
Thanks!
Attach files to the email
After this GBS will open a ticket that will need to be resolved in 72 hrs, if this is not the case please talk to your PM. ( We are working to reduce the time in this)
How to fill out the document
You will add one line per restaurant and add all the information relevant to that restaurant:
Restaurant information (columns A to K)
Services available (columns L to S): mark as “yes” or “no”
POS vendor (column T)