#2 Enable Click & Collect for Oracle POS

Goal: Enable Click & Collect in 1 store (Pilot mode)

Go Live: End of July 2024

	Milestone	Outcome	Work Required	How to test	Owner	Date	Status
1	Mapping Click & Collect service mode on Oracle Simphony	Service Mode available on BKD App	Enable Click & Collect on Simphony orderTypeRef	Khumbu to confirm mobile ordering integration is enable for BK DE	Fagundes, Silvia + BK DE	07 Jun 2024	IN PROGRESS
2	Define the Click & Collect flow	Click & Collect flow defined	Validate with Oracle the capability to manage Pick Up time		Fagundes, Silvia + BK DE	06 Jun 2024	IN PROGRESS
3	Ops readiness	Ops process is set up	To define the order number which will be displayed on Kitchen screens BK DE Ops to train store personnel		BK DE	TBD	NOT STARTED
4	Integration Test: Integration readiness in Staging	The Oracle > Khumbu > RBI integration has been thoroughly tested by the tech team in Staging	Integration is working for: Order Injection Heartbeat Price & Product Availability	Inject a Click & Collect order in the POS and confirm the order has been injected Ensure the store is on-line on the App Menu updated in the Menu Service with correct prices and product availability	Fagundes, Silvia + Engineer Support	14 Jun 2024	NOT STARTED
5	Click & Collect Report	Ensure Click & Collect data is flowing from Snowflake to BK DE reports	Identify adjustments on the report - double check whether the data is sending correctly	Generate report and validate the data	Fagundes, Silvia + Data Team + BK DE	21 Jun 2024	NOT STARTED
6	Content Management Readiness	All content needs to be set in Sanity for Oracle	Input PLUs for items, combos, modifiers and offers Upload CSV Price List in DOP	Test that the configured PLUs, Offers, Rewards are working in the app and in-store. Display the products and offers on the BKD app coming from `Partner` field.	Fagundes, Silvia + @Lionel David&Martin + BK DE	28 Jun 2024	NOT STARTED
7	Test E2E Integration (Staging):	BKD App, In-store and Kiosks (Tillster, Acrelec and Smoothr) are able to show the Menu and allow users to place Click & Collect orders	Test every single item, combo, modifier and offers placing an order via BKD App, Kiosk and In Store and validated if the order injection process is working. BKD will provide a spreadsheet to follow the test progress for each item.	Store Availability Price & Product Availability BKD App display the Menu items, combos, modifiers, offers, rewards and prices. Order Injection for Click & Collect In-Store Testing (Kiosk and Front Counter) Test scenarios for DE which includes multi-scanning. Customer Journey Scenarios - POS	Fagundes, Silvia + Engineer + Oracle + Khumbu + BK DE Team	19 Jul 2024	NOT STARTED
8	Rollout for Production	Order injection on Oracle is ready in Production, all products, offers and rewards are working as expected via Mobile Ordering - Click & Collect service mode available	Migrate Sanity document POS items, combos, offers, rewards from Staging to Production BK DE Ops to train store personnel & Oracle on how to use the POS	Test Store Availability Test Price & Product Availability BKD App display the Menu items, combos, modifiers, offers, rewards and prices. Test Order Injection for Click & Collect are working in the app	Fagundes, Silvia	22 Jul 2024	NOT STARTED

Status Keys

Status Keys

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NOT STARTED work on this item has not started yet
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WAITING development done, awaiting deployment or completion of a dependency
AT RISK work on this item has started and is at risk of delaying
DELAYED work on this item is delayed, however it is not causing a major impact
DELAYED work on this item is delayed and it is causing an impact on project due dates or other dependencies
BLOCKED cannot move on this item until a dependency is resolved
COMPLETED item has been completed