Contents

Purpose

The Unclaimed Transaction endpoint is used to send a request to Loyalty even when a user does not identify with the Loyalty program at a client device (typically a POS or Kiosk terminal). This allows us to still create a transaction for the purpose of metrics, analytics, and potentially receipt code claiming.

Request format

Endpoint

POST /loyalty/transaction/pos

Headers

As documented here: Loyalty API - Getting Started.

Body

• channel <string>: “Restaurant”, “App”, or “Web”. Always use “Restaurant” for In-Restaurant orders.

• created <string>: string that represents the current date and time of the request.

• serviceMode <string>: service mode of the order being placed. This can be “EAT_IN”, “TAKEOUT”, ”DRIVE_THRU”, “CURBSIDE”, or “TABLE_SERVICE”.

• status <string>: status of the order that indicates if the order is still pending or if it has been completed. This can be “PENDING” for orders not yet completed and “CLAIMED” for orders that were completed.

• transactionDetails: object identifying order information from the request (POS or Kiosk):

  • currency <string>: the ISO currency code used in the market.

  • order: array identifying all products inside the order. each product is an object with these fields:

    • name <string>: name of the product.

    • price <number>: price of the product.

    • productId <string>: PLU of the product.

    • productType <string>: type of the product. This can be “combo”, “item”, “reward” or “offer”.

    • quantity <number>: number of times this product was ordered.

    • referenceId <string>: line ID of product

    • tax <number>: tax amount attributed to this product.

    • parentReferenceId <number> (optional): line id of parent product. Only relevant for children products (e.g. a coke drink that was ordered as part of a whopper medium meal combo).

  • payments: array with an object identifying payment information of the order:

    • amount <number>: total cost of the order in cents.

    • type <string>: type of payment method that was used during payment for order. This can be “CASH”, “VISA”, “MASTERCARD”, ”AMEX”.

  • posVendor: object identifying system making the request (POS or Kiosk):

    • transactionId <string>: the POS transaction identifier.

    • storeId <integer>: uniquely identifies the store where the guest is identifying from.

    • terminal <string>: identifies the POS or Kiosk terminal used in the restaurant

    • operator <string>: identifies the POS operator (only applicable for orders made on a POS terminal)

    • posType <string>: identified the type of POS or Kiosk system making the request. This value must have been previously agreed between the vendor and RBI, so that the correct integration configuration is applied. In most cases, this will be set to a value of “Partner”.

    • supportingPos <string> (optional): used mainly by kiosk vendors, this field will need to refer to the POS vendor of the store the kiosk is sending the request from.

Example request

Response Format

Success response body

• transactionId <UUID>: unique identifier of the loyalty transaction created.

• presentation (optional): object that returns Receipt content information set in Sanity here.

  • footer <string> (optional): this represents the content that will show in the footer of the receipt: Loyalty API v1 - Receipts

  • header <string>(optional): this represents the content that will show in the header of the receipt: Loyalty API v1 - Receipts

  • identifier <string>(optional): this represents the content that will show in the receipt to identify the order: Loyalty API v1 - Receipts

  • pointsEarned <string>(optional): this represents the points earned that will show in the receipt of the loyalty order: Loyalty API v1 - Receipts

  • totalPoints <string>(optional): this represents the total points balance that will show in the receipt of the loyalty order: Loyalty API v1 - Receipts

Success response example

Error responses

• HTTP 400 (Bad Request) if the request body has an incorrect format. In this case, the response will include details about which specific field or fields have an incorrect format.

• HTTP 401 (Unauthorized) if authentication headers are missing or not valid.