This page is a draft.
This page details how to manage price and availability changes for the RBI platform using the Oracle POS.
Content
Availability management
Menu item availability is managed
on a store-level and
on a PLU level.
This means that the availability for items is the same per service mode – availability for pick-up and delivery is the same.
If availability per service mode needs to be managed separately for a given item, 2 separate PLUs and Sanity documents will be needed.
Changes in availability done in the POS will be notified to the RBI platform and reflected in the menu after a few minutes.
Oracle guide
To set an item as unavailable in the POS:
[Image showing button to mark item as temporarily unavailable]
Price management
Price information comes from price sequences for each menu structure. For combos specifically, the total combo price will be calculated as the sum of: combo price + main item price + side 1 price + side 2 price. That’s because some markets configure the price at the combo level, while others configure it at the combo items’ level.
Changes in availability done in the POS will be notified to the RBI platform and reflected in the menu. Note that price changes take around 30min to be reflected in the platform.
Oracle guide
To edit the price sequence of an item, look up for the Menu Item Master. You’ll see all the different definition sequences and their corresponding price sequences. Double click on the price sequence you’d like to update.
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