BK DE - Voucherify Enablement

By Fagundes, Silvia
3 min

1. Context

BK DE wants to use promo codes to unblock special offers. Voucherify is a tool to generate promo codes linked to the RBI Platform.

After creating a special offer in Sanity, we can set up a campaign on Voucherity. Based on the Offer Loyalty Engine ID, Voucherify can integrate with our Platform.

Voucherify will control when promo codes are valid and redeemable.

Loyalty Discount Offers e.g. 10% OFF, is not available on Toshiba, Smoothr, Acrelec and Tillster.

From RBI side, the integration is ready, however, development is needed from Toshiba, Smoothr, Acrelec and Tillster side.

Required a project plan.

2. Enablement activities

The start date (# 2) will be defined when the activity Voucherify contract signature is done.

#

Activity

Owner

ETA

Status

Status comments

#

Activity

Owner

ETA

Status

Status comments

1

Contract signed BK DE

Mariann

Jan 29, 2025

done

 

2

Voucherify make available 2 instances (test/prod)

Voucherify

Feb 4, 2025

done

Voucherify to provide access in both environments.

3

Setup Secrets for a New Region Voucherify Instance

Silvia (RBI)

Feb 7, 2025

done

 

4

Sanity - setup offer in Staging

Mariann

Feb 12, 2025

done

 

5

Update LD flags

Silvia (RBI)

Feb 13, 2025

done

Shows the Loyalty Promo Codes component on the Offer List.

https://staging-bk-web.de.rbi.tools/rewards/offers

6

Voucherify - configure promotion code

Silvia (RBI)/Mariann

Feb 14, 2025

done

 

7

E2E Test - Staging

Silvia (RBI)/Mariann

Feb 24, 2025

done

 

8

Setup Promotion in Production

Silvia (RBI)/Mariann

Feb 28, 2025

done

 

8

Go Live in Production

Silvia (RBI)/Mariann

Mar 3, 2025

done

 

3. E2E Test in Staging

  1. Config Offer

    1. Loyalty Engine ID e1badd49-5217-4f0e-89b9-16df5fb9b917 https://staging-bk-menu.de.rbi.tools/structure/orderLevelContent;loyaltyOffers;incentives;offers;configOffers;d99a525c-7949-49fa-96bf-4a2f01ec656d

    2. Offer Rules

      1. Loyalty Between-Dates 03/03/2025 - 30/04/2025

      2. Open Offer

      3. Maximum Redemptions per day 9000

      4. Redemption Methods: Restaurant Only

  2. Voucherify Campaign test: https://app.voucherify.io/#/app/core/redeemables/campaigns/camp_4Ypiw61LZ89a5zVIzR0yzwIh/vouchers

    1. Metadata setup

      1. Metadata Setup: Key configIdValue Loyalty Engine ID

    2. Promo Code to test: BKDETEST1

  3. Translations via Lokalize strings:

    1. promoCodeBadgeLabel Promo Code tag when the Offer is unblock

    2. applyPromoCode Apply Promo Code = “Promo-Code eingeben”

    3. promoCodeAddedToOffers Promo Code added to Offers = “Geschafft”

  4. Enable the following flags: to shows the Loyalty Promo Codes component on the Offer screen.

    1. Enable Loyalty Promo Codes

    2. Enable Promotion Code Redemption

BK DE - Promo Code.png

  1. Promo Code is not being recognized:

DataDog: https://app.datadoghq.eu/logs?query=%40stage%3Astaging DE101066A&agg_m=count&agg_m_source=base&agg_t=count&cols=host%2Cservice&fromUser=true&messageDisplay=inline&refresh_mode=sliding&storage=hot&stream_sort=desc&viz=stream&from_ts=1739875758014&to_ts=1739962158014&live=true

Screenshot 2025-02-19 at 12.07.12.png

The Engineering team found a bug and fixed.

4. Promotion Setup in Production

Campaign details

Promotion Name: Pack Promo Coke 1

  • Promotion Description: On Pack promo - Buy1 Get 2 Whopper offer

  • Validation rules:

    • Code redemption limit = 1

    • Redemptions per customer in a campaign per day: less than or equal 5

So, each code can redeem only once; The same customer can redeem different codes until 5 times per day to prevent fraud.

  • Time frame: 28/02/2025 - 30/04/2025

  • Vouchers: 1.151.427

    • File: Codes Buger King-2: has 1.048.575 codes

    • File: Codes Buger King-3: has 102.850 codes

    • Vouchers test:

      • fZ8DzGHl

      • BKDTEST

Promotion Name: Pack Promo Coke 2

  • Promotion Description: On Pack promo - Buy1 Get 2 Whopper offer

  • Validation rules:

    • Code redemption limit = 1

    • Redemptions per customer in a campaign per day: less than or equal 5

So, each code can redeem only once; The same customer can redeem different codes until 5 times per day to prevent fraud.

  • Time frame: 28/02/2025 - 30/04/2025

  • Vouchers: 1.151.427

    • File: Codes Buger King-1: has 1.048.575 codes

    • Voucher test:

      • GTQ8hmF

 

 

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