BK UK Delivery Map Experience
This page contains videos of the Burger King UK app Delivery Ordering experience.
Date: 28th Jan 2025
Contents
- 1 Burger King UK App
- 1.1 Ordering
- 1.2 Tracking
- 1.3 Improvements
Burger King UK App
Ordering
When the order is placed, ETA is set to 31 minutes and update after 1 minute.
Tracking
It’s not possible to zoom the map in/out, but the map zooms in automatically as the driver becomes closer. The third video shows the maximum zoom (it’s not that helpful because you can’t tell if the driver is really close).
ETA is not updating.
At the end of the process, the app updates the progress tracker:
ETA is updated to “Delivered”.
Order ID
9d245ff1-85dc-4710-a008-1e42b1543ba2
Order Number
3568
Improvements
Fix ETA updating
Get confirmation from Delivery about the frequency that they sending the driver location updates - in progress.
Ability to interact with the map (zoom in/out) in order to see the real and clear drive position.
No link to call drive phone number - Silvia to check the number of clicks and re-discuss with Product Team.