Reward payload structures

Rewards are an item benefit that can be redeemed in exchange for points (and sometimes money + points). Read more about it here: https://rbictg.atlassian.net/wiki/spaces/HELP/pages/4921819186 .

Oracle documentation: https://docs.oracle.com/en/industries/food-beverage/simphony/19.7/simcg/c_discounts_automatic_discount_rules.htm

Online

0 Priced reward item - discount it 100%.
- discounts have a discount ID.
- each offer / reward has a unique discount ID

In Restaurant

0 priced reward item - pre select and offer and reward. discount it 100%.

Next steps:

Send all offer and reward information to Oracle team. Multiple different discounts that can be used (100% discount off, item price substitution)
Talk with TRX team about Rewards with prices + loyalty points (using item price substitution discount)
Have internal discussion and setup a call with Oracle team to validate
Understand if there are any implications to analytics (understanding the difference between offers and rewards)

Reward with an item

"cart": [
  {
    "menuSelections": [
      {
        "id": "7ee7338a-a016-47c6-aef6-3783d40c003e", // Reward Sanity id
        "externalReferenceId": "123", // Reward constant plu defined in Sanity
        "quantity": 1,
        "price": {
          "amount": 0,
          "currency": "SAR",
        }
        "type": "Reward", 
        "menuSelections": [
          {
            "externalReferenceId": "51056", // item constant plu
            "id": "item_1862", // item Sanity id
            "menuSelections": [],
            "price": {
                "amount": 2495, // normal price
                "currency": "SAR"
          },
            "quantity": 1,
            "type": "Item"
          }
        ]
      }
    ]
  }
]

{
    "header": {
        "orgShortName": "{{OrgShortName}}",
        "locRef": "{{LocRef}}",
        "rvcRef": {{RvcRef}},
        "idempotencyId": "{{$guid}}",
        "orderTypeRef": 9,
        "checkEmployeeRef": {{check_employee_ref}}
    },
    "menuItems": [],
    "comboMeals": [
        {
            "comboMealId": 51002003, // Cheeseburger reward
            "comboItem": {
                "menuItemId": 51002003, // Cheeseburger reward PLU
                "definitionSequence": 1,
                "quantity": 1
            },
            "mainItem": {
                "menuItemId": 1002003, // A la carte cheeseburger
                "definitionSequence": 1,
                "quantity": 1
            },
            "sideItems": []
        }
    ],
    "tenders": [
        {
            "tenderId": 901 // payment method ID. Pay at Counter for this example.
        }
    ]
}

Reward with an item + premium modifier

"cart": [
  {
    "menuSelections": [
      {
        "id": "7ee7338a-a016-47c6-aef6-3783d40c003e", // Reward Sanity id
        "externalReferenceId": "123", // Reward constant plu defined in Sanity
        "quantity": 1,
        "price": {
          "amount": 0,
          "currency": "SAR",
        }
        "type": "Reward", 
        "menuSelections": [
          {
            "externalReferenceId": "51056", // item constant plu
            "id": "item_1862", // item Sanity id
            "menuSelections": [],
            "price": {
                "amount": 2495, // normal price
                "currency": "SAR"
          },
            "quantity": 1,
            "type": "Item"
          }
        ]
      }
    ]
  }
]

Reward with a combo

Reward with a combo + premium modifier

Reward with a cart discount

The reward is the cart discount. You use points to buy a discount.

Reward with a product discount

Offer Payload Structure

Offers are a discount on the order or item. Can take the form of a discounted bundle, cheaper item, order-level % discount, or order-level $ off. Also known as a “coupon” in some markets. Read more about it here: https://rbictg.atlassian.net/wiki/spaces/HELP/pages/4854349911 .

Offer with an item

Offer with a combo

Offer with a cart discount

Offer with a product discount

Reference

NMS guides on how to set up offers and rewards in Sanity for Oracle: https://rbictg.atlassian.net/wiki/spaces/MS/pages/4057661622

Oracle POS

Offers & Rewards - Payload Format