Flow Overview

The objective of this flow is to push people:

• Scenario A: if they are not signed up, to provide their contact & afterwards sign up

• Scenario B:if they are signed up, but not opted in, to opt in. There are 3 layers in this case:

  • No opt in

  • Only push opt in

  • Email opt in

Reference:

Scenario A:

Entry Criteria:

Everyone who start a session, but doesn’t have a user ID associated and/or email address is blank

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If web user: QR code to download the app & regular sign up flow

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Scenario B:

Option 1: no opt in at all

Entry Criteria:

Start session + Segmentation - no opt in

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Next: the user should receive the marketing emails & promo

Option 2: only email opt in

Entry Criteria:

Start session + is part of the segment “Only email opt in” (therefore, he will have marketingEmail = true and marketingPush = false)

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Next: they should not receive the welcome flow (as they were already part of comms before)

Option 3: only push opt in

Entry Criteria:

Start session + is part of the segment “Only push opt in” (therefore, he will have marketingPush = true and marketingEmail= false)

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• This should update their attribute in the marketingEmail

• The email field should be prefilled (as the guest is already opted in)

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Next: they should not receive the welcome flow (as they were already part of comms before)

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