This is the Project Brief for BK UK’s Oracle Rollout project.
Contents
Project Overview
Executive Summary
TBC
Project Type
TBC
Project Scope
Current Technology Stack
TBC
Proposed Changes
TBC
Out of Scope
TBC
Market-Specific Requirements
Orders
TBC
Loyalty
Requirement | Owner | Status | Status Updates | Impact |
|---|---|---|---|---|
Supporting offer and reward discounts | Oracle | TO DO | Unlike BK DE and BK NL, BK UK uses offer discounts. Offer discounts are used as systemwide and personalized offers. More information here: /wiki/spaces/HELP/pages/4932501574 and https://rbictg.atlassian.net/wiki/spaces/RDP/pages/4227268757/Redeem+discounts?search_id=c79f39e7-b169-43a9-854c-41dda7ee69e2 | REQUIRED to enable Loyalty |
Pay@Counter between Acrelec and Oracle is supported | BK UK and Oracle | TO DO | BK UK currently support pay@counter: guests that place an order at the kiosk with cash and need to finish the order at the POS. More information here: https://rbictg.atlassian.net/wiki/spaces/RDP/pages/4297097314/Kiosk+-+Edge+Cases#2.-Order-in-the-kiosk-and-pay-at-counter | REQUIRED to enable Loyalty |
Multi-scanning | Oracle | TO DO | Multi scanning needs to work in the scenario of only allowing one offer per order for BK UK. Presented to Oracle the customer journey scenarios. | REQUIRED to enable Loyalty |
Key Stakeholders
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Preliminary Timeline
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Estimated Budget
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Potential Risks
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Dependencies
RBI
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Oracle
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Acrelec
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Success Criteria
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Approvals Required
TBC