MDS Basics

Owned by Fernandes, Francisco
Last updated: May 19, 2022
2 min read

What is MDS?

MDS stands for Master Data System. It is the system that comprises all the master databases on product and restaurant data.

Several teams collaboratively work with MDS. Here are a few examples:

  • QA and Innovation teams use MDS to create and approve new Products or Limited Time Offers, approve suppliers, and connect each ingredient to the main product. The end result is that the master database holds information regarding the quantities (grams) of each ingredient used in a product, getting its nutrition and allergens centrally recorded, as well as its local suppliers information.

  • Area Franchisee Leads (AFL) and Business Development teams use MDS to create and approve new Restaurants, holding all its data, such as geolocation coordinates, address, services available (in-restaurant and digitally), etc. Several products connect to MDS to retrieve Restaurant data, such as the RAM portal used by Operations teams.

  • Tech and Digital teams use MDS to feed the digital products with certified information. The websites and apps connect to the master database to guarantee product information is accurate and that all sites are shown with the right characteristics. It is also on MDS that we edit Mobile Ordering data and enable restaurants to operate with Pickup, Delivery, Drive-thru, or Curbside.

MDS Automatic Synchronization

  • Products / Menu data is automatically retrieved from MDS to RBI tech systems, on a daily basis at 6am local time.

  • Restaurant data is automatically retrieved from MDS to RBI tech systems, every 15 minutes.

MDS and MDM refer to the same

While MDS stands for Master Data System, MDM stands for Master Data Management. They ultimately refer to the exact same thing, so expect to see both names.

How to access?

MDS can be accessed via your OKTA portal. Among your Apps, you should be able to see apps allowing you access to RBI MDS/MDM. Depending whether you are trying to access Restaurant or Product Data, you should use the corresponding link.

You should be able to login in each of the apps with your OKTA credentials, whose permissions can be changed in the FRUM portal. Your team is able to independently create users, set and change permissions.

If, on the other hand, you do not see these apps in your OKTA portal and wish to gain access to MDS, please send an email requesting access to rbimds@rbi.com.

Looks and Feels

MDS is like any other Master Data System… Just databases. Even though it can vary according to your user’s permissions, it looks like this:

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