Contents

Oracle Configuration

Condiments are a type of menu item that describes the preparation of another menu item. Condiment menu items can include traditional condiments placed on food such as ketchup, mustard, and mayonnaise. They may also include ingredients found in a menu item which a guest may add or exclude from their order, such as onions or tomatoes. Condiments can also represent preparation instructions about how an item is prepared such as meat temperature for a steak (rare, medium, or well), egg preparation (scrambled, sunny side up, or over easy), and special requests like sauce on the side.

Condiments are added to other menu items; they cannot be added on their own. The item a condiment is added to is the parent item, while the condiment is a child item.

Dynamic Modifiers

RBI and Oracle recommends using Dynamic Modifiers, that means having a single Menu Item for the condiment and use Condiment Prefixes.

Hence, we would have only one Bacon with Condiment Prefixes No, Add and Sub instead of having one Condiment No Bacon and another Condiment Add Bacon.

Menu Item Master

Level: Brand Level (Enterprise level/Brand). The reason is to create standardization of the Menu Items across the brand and for all countries and Franchisees.

Record Number: Next available Object Number. RBI decided to not use any ranges to divide products by family or by type.

Name: The name of the item in English. The Name will be used in the reports.

Name 2: Not in use.

Name and Name 2 Translations: Set translations for all languages in the same level as the Menu Item Master. The Translations will be used in the reports.

Reporting Group: 6 - Modifiers

Major Group: 6000 - Condiments

Family Group: 60002 - Condiments

Master Group: Not in use. Set to 0 - none.

Effectivity Group: 99999 - Disabled. All Menu Items will be disabled by default. Items can be enabled at country and/or Franchisee level.

Menu Item Definition

Level: Brand Level (Enterprise level/Brand). The reason is to create standardization of the Menu Items across the brand and for all countries and Franchisees.

Definitions:

Sequence 1: In Restaurant & Delivery (Price Sequence will differentiate the service mode)

Other Sequences could be used in case different behavior is required for different service modes or order channels. See Menu Item Price section below.

First Name: Name displayed in workstation, KDS Displays, guest checks, customer receipts, and order device output. Use the Standard Name convention and set the name in English.

Second Name: Not in use.

Third Name: Not in use.

Long Descriptor: Not in use.

Menu Item Class: Each Condiment will have its own Menu Item Class created as defined in the next section.

Print Class Override: 0

Menu Item Price

Level: Enterprise/brand/country/<price tier zone>

Price Sequence

Optionally, in case more flexibility is required meaning different behavior for the Menu Item sold in different modes then different Definition Sequences can be used.

Condiment items availability

Condiments are defined as Menu items in Simphony and Condiment availability follows same rules as Ala Cart items.

A special attention is required on how condiment price sequences are defined, see Availability & Pricing Rules. In this perspective apart of being available in the restaurant or in the channel, a condiment will also be available or not available in a “modifier mode”, Default, Add, No, …

Example of a charged condiment, see that 9011005 is available and charged in Restaurant and Delivery and is charged at $19 when Added to an Ala Carte item in an In Restaurant Order and at $22 when Added to an Ala Carte item in an In Delivery Order. Same Item is also available at No and Sub modifier levels.

Open

Example of a non charged condiment, see that 9012007 - Lettuce is not charged even when Added to an Ala carte item.

Open

Example of condiment not available, see that 9005006 - Hot Cake has no price set hence it is not available.

Default condiments

The Ala Carte items are formed by a list of ingredients or condiments that we normally call the recipe. In Simphony the recipe is called Default Condiment.

The Default Condiment is configured on EMC as a Condiment Set and is linked to the Menu Item as default Condiments.

Condiment set should be created with same Number and same name as the Menu Item.

Then associated with the Menu Item.

A condiment that is part of the Ala Carte item default recipe must be included in a Condiment Set associated to to the Ala Carte item as Default Condiment however it is only available if the Menu Item related to the condiment is available.

A default condiment is only charged if the quantity is increased from the default, the price charged for the condiment in the Ala Carte item is the price of the condiment Menu Item in the “modifier mode” and the channel, the price then must be multiplied by the quantity added to calculate the total.

Condiment Groups

As the name states, Condiment Groups are groups of condiments used to define what condiments can be added or removed from the classes of Ala Carte Items.

RBI have defined a list of condiment groups based on the classifications of the Ala Carte products for each brand, the list of condiment groups is used to associate condiments to combo groups as Member Condiments and Ala Carte items to Combo Groups as Allowed Condiments.

Association is made through Menu Item Class, each Condiment has its own Menu Item Class, the reason for having one Menu Item Class per condiment is to create flexibility and allow condiments to be associated to multiple groups in any combination.

The Menu Item Class of the condiment is associated to the list of Combo Groups the condiment will participate as a Member.

Note that default condiments must be included in the Member Condiment Groups of the Ala Carte item class in order to the condiment to be displayed in the POS.

In the other hand, Classes for Ala Carte items are created by the class of Ala Carte items.

RBI have defined a list of Menu Item Classes based on the classifications of the Ala Carte products for each brand and Ala Carte products are associated to their Menu Item Class based of the classification of the product.

The Condiment Groups that will be available for the Class of Ala Carte products are associated with the Menu Item Class as Allowed Groups.

Sanity Configuration

For Definition Sequence and Price Sequence fields, you (the operator/FZ) will not need to do manual configurations. Just for your information:

• Price sequence will be used for determining the ADD and NO modifiers, as well as pricing across service modes.

• Definition sequence will be kept constant to a value of 1.

This is the structure of modifiers in Sanity:

Items contain options (e.g. Bacon), and each option has an Item Option Modifier document, which contains references to the modifier multipliers (e.g. No Bacon, Regular Bacon, Extra Bacon). Each modifier multiplier references a modifier.

The structure remains the same, but the PLU configuration differs. As you can see in the image above, the last 3 documents contain Vendor Configs, which is where PLUs are configured. This is the required PLU configuration for Oracle:

• Item Option Modifier

  • Vendor Configs → Oracle (In-Restaurant & Delivery) → Constant PLU type → Input the single modifier PLU

• Modifier Multiplier

  • Vendor Configs → Oracle (In-Restaurant & Delivery) → Ignore PLU type

  • Multiplier → Set multiplier quantity (e.g. 0 for “No”)

• Modifier

  • Vendor Configs → Oracle (In-Restaurant & Delivery) → Ignore PLU type